Customer Case for Jira Release Notes Released versions in 2016 Current: Customer Case - 7/1/2016 PDF Download PDF Download page Customer Case - 7/1/2016. Current page All pages Customer Case - 7/1/2016 Fixed in this releaseImproved the mechanism of issuing a token for the user session and resolved the issue with its abrupt expiry when posting replies to ideas in JIRA.Corrected the mechanism of parsing the emails with comments if the email contains the issue key with digits in the project key. ×