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This page provides you with the information about public releases of Customer Case in 2015. Here you can find out what new features were added and what bugs were fixed.
Added a capability to search for ideas and tickets on forums
Added a capability to submit support tickets and comments by email
Added support forums for processing tickets and issue reports
Added a capability to attach files to ideas and comments
Added a capability to edit description of ideas and comments
Optimized display of the pagination and corrected logic for users with JIRA accounts.
Added a capability to create private forums with restricted access.
Added support for a visual text editor when adding ideas and comments.
Added output of the special marker indicating company representatives in Customer Case
Added a capability to register a personal account in Customer Case.
Added a capability to sort and filter ideas by some criteria
Added a capability to enter a custom domain name and sign in to forum with a JIRA account