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Administration of the add-on allows you to perform the following actions:

To open the administration section of the add-on:

  1. Open JIRA administration console.
  2. Select Add-ons.
  3. Locate the Smart Attachments section and select Configuration.

Event Analytics

Starting from 1.11.0 version, Smart Attachments add-on is equipped with the tracking engine that collects anonymous Event Analytics data. This data will help us to optimize and enhance your experience with the add-on.

The add-on prompts you to enable or disable Event Analytics after installation of the add-on.

You can manually enable or disable Event Analytics in the add-on administration section. Move the toggle to ON (shown as green) or OFF (shown as grey).

Attachment Indexation

Attachment indexation is required for correct JQL search for isues containing specific attachments. This operation may be required when you have temporarily disabled the add-on and then re-enabled it. All the added attachments within this period are missing in the index, so you need to launch attachment indexation manually.

Click Reindex and wait until completion. It may require some time depending on the size of your JIRA instance and number of attachments,



Mapping Generic JIRA Events to App Specific Events

Starting from Smart Attachments 1.18.0, you can catch the app specific events and use them for automating routing operations in Jira.

The app can fire the following events:

  • Attachment placed into category
  • New document revision added
  • Attachment renamed
  • Attachment moved to category

First of all you need to add generic JIRA events which will be used for mapping the app specific events.

  1. Navigate to JIRA administration console.
  2. Click System.
  3. Locate the Advanced section and select Events.
  4. Enter the event name and select the Generic Event template for this event.
  5. Save the event.

To register app specific events:

  1. Navigate to JIRA administration console.
  2. Click Add-ons.
  3. Locate the Smart Attachments section and select Events.
  4. Here map app specific events to JIRA generic events.
  5. Click Save.

You can catch these events with the native Jira event listeners.




Configuring custom events for Issue Created/Updated Events

Smart Attachments app allows you to configure custom events that may be triggered instead of the native Issue Created and Issue Updated events. This is required for the correct processing of attachments on forms when 

To configure handling of custom events:

  1. Navigate to JIRA administration console.
  2. Click Add-ons.
  3. Locate the Smart Attachments section and select Events.
  4. Locate the Handling custom events section.
  5. Select the custom events that are fired instead of the native Issue Created and Issue Updated events.
  6. Click Save.

You cannot use the same custom event instead of the Issue Created and Issue Updated events simultaneously.

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