Customer Case for Jira Cloud is a useful app that allows you to quickly and easily transform your issue tracking system into the full-fledged feedback and helpdesk platform for aggregating customers' ideas and managing incoming issue reports.
What are the key benefits of Customer Case add-on:
- no need to create separate Jira accounts for each visitor of the forum
- set up forums to collect ideas from users
- see the votes on ideas and prioritize your backlog
- create public forums with access restrictions
- create private forums for managing support tickets from customers
- manage requests right in Jira
- get notifications about any updates on ideas or tickets
The app's documentation
This is the home page for documentation of the Customer Case add-on. Here you can find the following information:
Three easy steps to start:
- Start free trial of the Customer Case app
- Create the Jira project
- Create a forum for the Jira project
How to get in touch with us: