Date: Thu, 28 Mar 2024 23:28:33 +0000 (UTC)
Message-ID: <213717154.3621.1711668513748@docs.stiltsoft.com>
Subject: Exported From Confluence
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Customer Case - 2/13/2018
Customer Case - 2/13/2018
New in this release
The new version of add-on includes the following features:
- Added support for the ACT_AS_USER scope. This will be used for tracking=
individual activities of support agents in Customer Case and their in=
dication in the issue history in Jira. The app will be able to track reques=
t transitions performed by specific users instead of using the impersonal a=
pp approach when all request changes are performed on the behalf of the app=
user.
- Added support for the ADMIN scope. This will be used for getting the li=
st of users within the specific user groups for sending notifications about=
request creation and updates.
- Submission of comments by pressing the hotkey 'Ctrl + Enter'.
- Improved navigation among create request page elements by pressing the =
Tab button.
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