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We have received several requests from our customers who are hosting TeamCity servers behind the firewall. Using the existing add-on infrastructure hosted in Heroku did not allow us to allocate a static IP address for processing TeamCity data. Heroku does not provide an easy and efficient way to allocate a static address. As it deals mainly with dynamic addresses so it becomes impossible to set up the proper firewall configuration for correct operation of TeamCity Integration for JIRA Cloud add-on.
What will be unavailable during the downtime?
The temporary one-hour add-on downtime will NOT anyhow impact JIRA Cloud functionality.
The existing index of build data retrieved from TeamCity server will be unavailable on the TeamCity tab in the issue and project views.
The regular indexation of build data will be temporarily suspended during the maintenance jobs.
How will this affect you?
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