“We”, “our” or “us” means StiltSoft Development Ltd., a company whose registered address is at Gagarina str., bld. 49, 2-19, Gomel, 246050, Belarus, and any of our affiliates. StiltSoft is an AtlassianVerified vendor
Gold Marketplace Partner and an Atlassian Silver Solution Partner.“You”, “your” means you as a user of
“You”, “your” means you, an individual who uses our App or Website.“App”
“App” means a server, data center or cloud software application developed by us and distributed through Atlassian Marketplace, by us or other authorized resellers
“Website” means the website accessibleat
at https://stiltsoft.com/, including its subdomains, and our other websites on which this Policy appears.“Cloud App”
“Cloud App” means an Apprun
that runs on our or Atlassian’s servers and provided to you as a cloud-based (software-as-service) solution.“EULA” refers to StiltSoft End User
“License Agreement” refers to the StiltSoft App License Agreement.“Atlassian”
“Atlassian” means Atlassian Pty Ltd, the owner and provider of Atlassian Marketplace and certain products (Jira, Confluence, Bitbucket, etc.) or other product or service, with which the Apps are used.“Personal Data”
“Personal Data” means information that can be used to identify you as an individual, like your first and last name, email address, username, usage data and so on. Personal Data does not include information that has been anonymized such that it does not allow for your identification. If you cannot be identified (e.g., when Personal Data has been aggregated and anonymized), then this Policy does not apply.
2. When We Act as Processor
Our Apps and Websites are intended to be used by organizations and businesses. Where we provide an App to an organization (e.g., to your employer or a client of your employer) that organization controls the information processed with the use of the App or by the App. This organization is the controller of the information, including your Personal Data, and is responsible for the accounts used to access the App, including your Atlassian account.
If this is the case:
3. Third Parties Processing Your Personal Data
This Policy does not cover the collection, processing, storage or use of your Personal Data, by Atlassian or any other third parties. We do not control when or how third parties collect, process, store or use your Personal Data. Please, refer to the privacy policies of third parties in order to learn and understand how and when they use your information.
governs the collection and use of your information by Atlassian.
4. When We Act as Controller
There might be cases when you use our Apps not as an employee, contractor or representative of an organization, or when we, not your organization, determine the purposes and means of the processing, including collection, of your Personal Data. This Policy applies to such cases and they will be described further in moredetails
5. App-Specific Privacy and Data Collection Terms
Some of our Apps may be subject to additional privacy, data collection and/or datacollection
6. What Data We Collect and How We Do That
When you visit our Website, use our App or contact us directly we collect and process your Personal Data. The ways we collect it can be broadly categorized into the following:
6.1. Information you provide to us directly
When you use our Apps and Websites we might ask you to provide Personal Data to us. For example, we ask for your contact information when you set up an account with us, contact us with questions or request support, or you may provide your Personal Data to us when you provide feedback or make posts on our blog, forum or wiki pages.
6.2. Information we collect automatically
We collect some information about you automatically when you visit our Websites, like your region, type of device you use, type of browser you use, language of your browser. We collect some information about you automatically when you use certain Cloud Apps, like the type of device you use, type of browser you use, language of your browser or the screen resolution of your monitor or device. For certain Cloud Apps we also collect App-specific usage data, including App-specific events or actions, like the App features you use, the links you click on, the type, size and file formats of attachments you upload to the App, and how you interact with others when using the App. This information is useful for us as it helps us get a better understanding of how you are using and configuring our Apps and Websites so that we can improve them and continue to provide the best experience possible. We collect such usage data automatically upon installation of the App by your system administrator
Some of this information is collected using cookies, other similar tracking technologies and third-party tools like Google Analytics.
We also use session cookies that allow us to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close it. Session cookies are created temporarily and are deleted once the browser window is closed.
We use our own cookies (first party cookies):
In addition, we work with reputable service providers who can use their cookies when you use the Website and Apps (third party cookies). First of all, we use Google Analytics, in particular, to collect App-specific usage data. Google Analytics collects only the anonymous information rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your Personal Data. Although Google Analytics plants a permanent cookie on the web browser you use to identify you as a unique user, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics is restricted bythe and the
We use tools such as Google Analytics Advertising Features, in particular, ‘Remarketing with Google Analytics’ to advertise on third party websites (including Google) to previous visitors to our Website.This
This could mean that we advertise to previous visitors who have not completed a task on our Website, for example by using the contact form to make an inquiry. This remarketing could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.Third
Another example of a third party servicewho
which can set cookies on your browser when you use the Website and Apps is DISQUS, a comment hosting service.
Web browsers will enable you to see what cookies you have got, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately (e.g., to opt out of being tracked by Google Analytics across all websitesvisit
6.3. Information we get from third parties
We might collect Personal Data about you from third parties like Atlassian or your organization (e.g. from your employer or from other users of the App). For example, Atlassian provides us with billing and technical contacts details (name, address, email and phone number) upon installation of the App.
You mayhave the opportunity to
connect to certain Apps through Facebook's
API or Google's
API. If you connect to us through Facebook or Google, either when you register or after you have registered, we will collect, store, and use in accordance with this Policy information you agreed that Facebook or Google could provide to us through their API (e.g., your name and email address). The information we may collect in such a case may include any information according to your Facebook or Google privacy settings, including your name, profile picture, email addressand
When you use certain Apps that integrate Atlassian products with non-Atlassian products,the former
they may provide us with your username (e.g., Evernote).
7. Legal Grounds to Process Personal Data
If you are an individual in the European Economic Area (EEA) thefollowing
provisions of this section apply to you.
Where we collect Personal Data, we will only process it when we have the legal basis for the processing set out in applicable data protection laws. Such legal bases are:
8. How We Use Personal Data
Our processing of your Personal Data is necessary for us to provide you with the Websites and Apps. If we do not process your Personal Data, we may be unable to provide you with all or some features of the Apps.
We use your Personal Data for a number of purposes, which may include the following:
9. How We Can Share Your Personal Data
When you post on our forums or blogs you make your username and/or email address publicly visible. Thus, you acknowledge that your Personal Data (your name) will be publicly exposed if you post your comments or feedback in the public sections of our Websites (e.g. forums, blogs, feedback portals, etc.).
There will be times when we may need to share your Personal Data with third parties. We may disclose your Personal Data to:
10. International Data Transfers
When we process and share data, it may be transferred to, and processed in, countries other than your country. Where Personal Dataare
is processed in another country, we put safeguards in place to ensure your Personal Data remains protected.
For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your Personal Data is transferred outside the EEA, it will be transferred to countries where we have compliant transfer mechanisms in place to protect your Personal Data, in particular, by implementing the European Commission’s Standard Contractual Clauses to the contracts with the entities the data is transferred to or by using other appropriate legal mechanisms to safeguard the transfer.
We are committed to protecting your Personal Data and have appropriate technical and organizational measures in place to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction. We process all Personal Data using industry-standard techniques. We restrict access to such information to our employees, contractors, and agents who need that information in order to process it. Our security team continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage threats.
12. Data Retention
Some data is controlled by your organization, some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. When the data is being deleted, we make sure that your data is safely and completely removed from our servers or retained only in anonymized form.
12.1. Information retained until controller removes it
When the App is made available to you through an organization (e.g., your employer), we retain your information as long as required by the controller (your organization).
12.2. Information retained until you remove it
If you are connected to our App by using your Facebook or Google account you can stop sharing the information from Facebook or Google with us by removing our access to that service.
12.3. Information for marketing communications
have not opted-out or have consented (as the case may be) to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last used or expressed interest in our Apps.
12.4. Information retained for extended time periods for limited purposes
Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. Reasons we might retain some data for longer periods of time include:
13. Your RightsYou have the
Individuals in the European Economic Area (EEA) have the following rights with respect to your Personal Data that we process as the controller:
that we will be able to assist you in exercising your rights only when we are the controller of your Personal Data
(e.g., when we use your information for marketing communications or when you have contacted us not as an employee or representative of an organization). You can exercise your rights at any time by sending an emailto
In all other cases, please direct your data privacy questions and requests to your organization.
We may require evidence of and be satisfied as to your identity before we take any requested action.
We reserve the right, at our sole discretion to put into effect, modify or revise this Policy at any time by posting the Policy or revised Policy on this page. The Policy or any changes will become effective upon posting of the revised Policy. Depending on the significance of the changes to this Policy we will use reasonable efforts to inform you by email, by posting a notice on the Website, or by using other ways to notify you about the changes.
Effective date: May 25, 2018Last Update: February 1, 2019
This section applies solely to visitors, users, and others who reside in the State of California.
15.1 Categories of Personal Information Collected
The personal information that we may collect, or may have collected from you in the preceding twelve months, fall into the following categories established by the California Consumer Privacy Act (CCPA):
15.2 Categories of Personal Information Disclosed for a Business Purpose
The personal information that we may have disclosed about consumers for a business purpose in the preceding twelve months fall into the following categories established by the CCPA:
For more information about the personal information we may disclose to third parties for a business purpose, please visit the “How We Can Share Your Personal Data” section above.
15.3 Your Rights
You may have the right under the CCPA to request information about the collection of your personal information by us, or access to or deletion of your personal information, in some circumstances. If you wish to do any of these things, please contact us at email@example.com. Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, etc.).
We will review the information provided and may request additional information to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of personal information, and there may be circumstances in which the law does not require or allow us to fulfill your request.
15.4 No Sale of Personal Information
In the preceding twelve months we have not sold any personal information of consumers, as those terms are defined under the CCPA.
15.5 No Discrimination
We will not discriminate against any consumer for exercising their rights under the CCPA.
Last Update: April 5, 2021