We'd love to hear from you!
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Feel free to:
- email us at tech-support@stiltsoft.com
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- or fill out
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- this form in our support center to get help, request a feature, or report a bug
- submit your ideas about improving our products at our helpdesk platform
- rate apps and leave your feedback at Atlassian Marketplace
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If you're experiencing problems with our products, please, send us the information about your StiltSoft add-onStiltsoft app, Atlassian software, and browser versions. Screenshots Screenshots and logs always help to understand your problem better. |
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Support for our products includes:
- Answering questions about the functionality of our products.
- Responding to sales-related requests.
- Help with issues encountered during installation, update, or upgrade of our products.
- Investigation of submitted tickets related to our products.
- Advising on an issue resolution and configuration changes if applicable.
Support for our products does NOT include:
- Support related to products developed by other companies.
- Support for issues related to any Atlassian product unless the issue was not caused by our product.
- Support for versions of Atlassian products that are no longer supported by our products.
- Training.
- Phone support.
- Beta or Development releases.
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