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Our general privacy policy and app-specific privacy policy, which you can find below, apply to Customer Case app. Please, review both prior to using the app.


  • A cookie is a small piece of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
  • Cookies are required to use the Customer Case service.
  • We use cookies to record the current session information, but we do not use permanent cookies. You are required to re-login to your Customer Case system once a certain period of time has elapsed to protect you against any frauds or hacking attempts.

Data Retention Policy

Our data retention policy can be found at

Data Storage

Customer Case uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Customer Case. Although StiltSoft company owns the code, databases, and all rights to the Customer Case platform, you retain all rights to your data (account information and added ideas).