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  • Added the forum name into the email subject for event notifications.
  • Added a capability to pre-define the ticket subject through the URL query parameter.
  • Added output of the username in the email subject for forums with configured mailboxes upon occurrence of specific events.

Fixed in this release

  • Resolved the issue with the incorrect conversion of RGB colors to HEX format in tickets created by email.
  • Resolved the issue with the page the Mailboxes page auto-resizing on the Mailboxes page.
  • Resolved the issue with authentication in Customer Case using JIRA Service Desk portal-only accounts.