Need help with Atlassian products? Order the professional consulting services from us. Get a free consultation right now!

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

The best practice is to create a project from scratch and further use it for collecting ideas and feature requests from your customers. It is also preferable to avoid using the custom fields in the newly created project as they may not be treated properly if being required

By default, all the standard fields (such as Summary, Description, and Component) and all the required fields from the Create Issue screen of the project will be shown during request creation in Customer Case.

If you do not have access to JIRA administration console, you can open the list of registered forum through JIRA menu. See the Viewing Forums section.

...