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You will be redirected to the related request in Customer Case. You may be prompted to enter your username and password when accessing forums requiring authentication.

How to use the Marketplace token in Jira UPM

  1. Log in to Jira Cloud.
  2. On the sidebar, select Jira Settings.
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  3. Select Apps.
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  4. Select Manage Apps.
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  5. Under the list with apps, click Settings.
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  6. In the opened form, select Enable private listings.
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  7. On the User-installed apps list, locate Customer Case.
  8. Click the Pencil icon.
  9. Enter the token and save it.
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The token will be applied within 120 seconds.