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New in this release

  • Improved the mechanism parsing requests and comments submitted via email.
  • Added a capability to submit ideas to feedback forums via email.
  • Added display of the informational message if no requests are available after filtration.
  • Improved the mechanism of automatic agent assignment to the request after writing a comment to the request in Customer Case.

Fixed in this release

  • Resolved the issue with adding a comment exceeding 32767 characters.
  • Resolved the issue with showing the exact date when hovering over the date string of the submitted request in Customer Case.
  • Resolved the issue with the reset of the table formatting.
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