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New in this release
Filtration of unanswered requests pending service agents' review or input.
Now your service agents can quickly locate requests pending their input or the ones which they missed accidentally.
The new version of add-on includes the following feature:
- Added a filtration option to show all unresolved requests with no regard of their status.
Filtration of unresolved requests will work with requests created or updated after installation of the current app version.
Fixed in this release
- Resolved the markup issue when switching between different types of forums in JIRA in the Forums section.