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New in this release

Added support for custom fields that can be shown on the request creation form.

Now you can add custom fields on the request creation form and collect all the required information for issue diagnostics.

Added support for the automatic request re-opening upon the receiving of a new comment from customer.

Now your requests can be automatically reopened when you a new comment is posted by the customer for closed requests.

Added support for selection of the default issue type for request creation on the forum.

Now you can select the appropriate issue type for tracking incoming requests on your forums.


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