Support for email requests on feedback forums and other improvements
New in this release
Improved the mechanism parsing requests and comments submitted via email.
Added a capability to submit ideas to feedback forums via email.
Added display of the informational message if no requests are available after filtration.
Improved the mechanism of automatic agent assignment to the request after writing a comment to the request in Customer Case.
Fixed in this release
Resolved the issue with adding a comment exceeding 32767 characters.
Resolved the issue with showing the exact date when hovering over the date string of the submitted request in Customer Case.
Resolved the issue with the reset of the table formatting.