1. Which license should I purchase?

   The Talk license policy copies that of Atlassian Confluence. Check what Confluence license you currently have and purchase the corresponding Talk license.

2. What does a perpetual license mean?

   A perpetual license allows you to use product after its support period expires. Please note, you can get support and free updates only during the support period.

3. I have a 100 Users Confluence license, can I purchase Talk Plugin for fewer users?

   No. Your Talk Plugin user count should match that of your Confluence.

4. I purchased a license renewal/upgrade. How do I install it?

   Log in to Confluence as Administrator. Go to Confluence Admin > Talk Plugin Settings, copy the new license to the Upload new license box and click Save.

5. My Confluence instance is used under a NonProfit or OpenSource license. Can I get Confluence Talk Plugin for free?

   Yes. You can generate a free license that will be valid only if you run Confluence under NonProfit or OpenSource license.

6. Do I accept any license agreement by installing Talk Plugin?

   Yes. You can read it here.

7. What payment methods are available?

   You can purchase Confluence Talk Plugin with a credit card, PayPal or by a bank transfer.

8. Can I get any discount?

   If you use Confluence under the academic license, you can purchase Confluence Talk Plugin with 50% off. Also, every customer (except Starter license owners) gets a 50% discount when renewing their license.

9. How is my online transaction secured?

   All online transactions are protected by the software developed by the Avangate company, a globally recognized software reseller. Avangate is certified to PCI DSS (Payment Card Industry Data Security Standard). Please, see Avangate shoppers FAQ for more information.

10. I have more questions about Talk Plugin purchasing and licensing.

    Please, contact our support team.