Which license should I purchase?

The Talk license policy copies that of Atlassian Confluence. Check what Confluence license you currently have and purchase the corresponding Talk license.

What does a perpetual license mean?

A perpetual license allows you to use product after its support period expires. Please note, you can get support and free updates only during the support period.

I have a 100 Users Confluence license, can I purchase Talk for fewer users?

No. Your Talk add-on user count should match that of your Confluence.

I purchased a license renewal/upgrade. How do I install it?

Log in to Confluence as Administrator. Go to Confluence Admin > Talk Plugin Settings, copy the new license to the Upload new license box and click Save.

My Confluence instance is used under a NonProfit or OpenSource license. Can I get Talk for free?

Yes. You can generate a free license that will be valid only if you run Confluence under NonProfit or OpenSource license.

Do I accept any license agreement by installing Talk?

Yes. You can read it here.

What payment methods are available?

You can purchase Confluence Talk with a credit card, PayPal or by a bank transfer.

Can I get any discount?

If you use Confluence under the academic license, you can purchase Confluence Talk for a half price. Also, every customer (except Starter license owners) gets a 50% discount when renewing their license.

How is my online transaction secured?

All online transactions are protected by the software developed by the Avangate company, a globally recognized software reseller. Avangate is certified to PCI DSS (Payment Card Industry Data Security Standard). Please, see Avangate shoppers FAQ for more information.

I have more questions about Talk purchasing and licensing.

Please, contact our support team.