Our general privacy policy and app-specific privacy policy, which you can find below, apply to Customer Case app. Please, review both prior to using the app.

General Information

We collect the e-mail addresses and names of those who sign in to forums with their Facebook social account or through Google Sign-in. Additionally, Customer Case hashes the entered passwords and stores their hashes in the database. This data is volunteered by the consumer during signup to the forum. The information we collect is used to identify users and their ideas added on different forums. This data is not shared with or sold to other organizations for commercial purposes, except to provide products or services the consumers have requested, when we have your permission, or under the following circumstances:

Information Gathering and Usage


Customer Case stores hashes of user passwords in the database. We use the adaptive function that increases the iteration count therefore it remains resistant to brute-force search attacks even when using the powerful computing systems.


Data Storage

Customer Case uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Customer Case. Although StiltSoft company owns the code, databases, and all rights to the Customer Case platform, you retain all rights to your data (account information and added ideas).


We use the following services:


StiltSoft company may disclose personally identifiable information under special circumstances, such as to comply with subpoenas.


StiltSoft company may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address fetched from your social account profile or by placing a prominent notice on our site.


Any questions about this Privacy Policy should be addressed to tech-support@stiltsoft.com.