Once the add-on has been installed and application links have been configured, indexing of TeamCity data begins. Indexing is required for correct output of all related data about build in corresponding JIRA's sections. Indexing is performed only once for each configured application link. Afterwards the add-on synchronizes data with TeamCity servers every two minutes.

You can also monitor progress of indexing and see if any errors occurred during the procedure.

1. Open the JIRA's administration console. 
2. Locate the TeamCity Configuration section and select Troubleshooting.

Here you can see status of indexing for each configured application link with TeamCity. For each application link, the following information is available:

• Application Link Name - name of the application link configured with TeamCity server;
• Created - date and time when initial indexing was completed. 
• Updated - date and time of the last synchronization.

You can restart the indexing procedure, by clicking Reindex.

If you experience any issues with data indexing, here you can also find out errors that occurred during indexing. 

• ... 

To clear all error messages, click the Clear button.