The Employee Ratings for Jira Cloud app is a solution which neatly integrates into your workflows. You can quickly assess the speed, quality, and efficiency of your colleagues that were working on this or that task.
You can assess tasks that are completed or closed with the Done resolution.
The app shows and calculates metrics per project.
The app calculates metrics over the last 180 days for users having ratings for two or more tasks. Metrics are shown per project.
The Employee Performance Ratings app integrates with the customer portal of Jira Service Desk. This means that your customers can assess your customer support services and work of individual support agents.
You can allow multiple users to assess the same task. In this case, the app will calculate the average value for each metric on the basis of ratings from these people.
All the users within this group will be able to assess tasks.
You can export the ratings data for further evaluation. You need to create the rating-reviewers user group and add users into this group.
You can manage sets of metrics that you want to track within your Jira projects. This way you can variate the metrics that you want to track per project and depending on the project type.
Once the page opens, you will see the list of metrics sets, as follows:
You can perform the following operations on metrics sets:
All modifications in the metrics set are saved when you click Save. If you need to discard modifications in the metrics set, click Cancel.
Please consider the following:
All the collected data for the current metrics set will be deleted.
The default metrics set will be automatically applied to the newly created projects.