This is the home page for documentation of the Customer Case add-on. Here you can find the following information:
If you do not have JIRA Cloud, but you want to try Customer Case - follow these steps:
How to get in touch with us:
Customer Case add-on is a useful add-on for JIRA Cloud that allows you to quickly and easily transform your issue tracking system into the full-fledged feedback and helpdesk platform for aggregating customers' requests and managing incoming issue reports.
Our solution provides you with the right tools to get the precious information and opinions about your products from your target audience. Find out the most demanding features and let your customers select which features they need more at the particular period of your product development. You can also use Customer Case as a HelpDesk platform for processing the tickets and communication with customers experiencing issues with your products or services.
What are the key benefits of Customer Case add-on: