Customer Case Privacy Policy
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General Information
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We collect the e-mail addresses and names of those who sign in to forums with their accounts on social networks (Facebook and Google+). This data is volunteered by the consumer during signup to the forum. The information we collect is used to identify users and their ideas added on different forums. This data is not shared with or sold to other organizations for commercial purposes, except to provide products or services the consumers have requested, when we have your permission, or under the following circumstances:
- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
- We transfer information about you if StiltSoft company is acquired by or merged with another company. In this event, StiltSoft will notify you before information about you is transferred and becomes subject to a different privacy policy.
Information Gathering and Usage
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- When you sign up to Customer Case we ask for your account details on social networks such as your name, email address and unique identifier on social network (Facebook or Google+). The system also stores data about all ideas added by users. Name and email address can be viewed only by their owner in the dedicated section of Customer Case, and this information is not exposed anyhow to other users of parties.
- Customer Case uses collected information for the following general purposes: products and services provision, services improvement, and notification delivery.
Cookies
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- A cookie is a small piece of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
- Cookies are required to use the Customer Case service.
- We use cookies to record the current session information, but we do not use permanent cookies. You are required to re-login to your Customer Case system once a certain period of time has elapsed to protect you against any frauds or hacking attempts.
Data Storage
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Customer Case uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Customer Case. Although StiltSoft companyy owns the code, databases, and all rights to the Customer Case platform, you retain all rights to your data (account information and added ideas).
Disclosure
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StiltSoft company may disclose personally identifiable information under special circumstances, such as to comply with subpoenas.
Changes
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StiltSoft company may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address fetched from your social account profile or by placing a prominent notice on our site.
Questions
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Any questions about this Privacy Policy should be addressed to support@stiltsoft.com.