This is the home page for documentation of the Customer Case add-on. Here you can find the following information:

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Customer Case add-on is a useful add-on for JIRA Cloud that allows you to quickly and easily transform your issue tracking system into the full-fledged feedback platform for aggregating customers' requests.

Our solution provides you with the right tools to get the precious information and opinions about your products from your target audience. Find out the most demanding features and let your customers select which features they need more at the particular period of your product development.

What are the key benefits of Customer Case add-on:

  • use your JIRA for collecting customer's feedback
  • get the added ideas automatically converted into JIRA issues
  • see all comments for ideas in issue comments
  • save money on external Feedback platforms