This page provides you with the information about public releases of Customer Case in 2015. Here you can find out what new features were added and what bugs were fixed.
Customer Case - 12/19/2016
Added display of the Related Ideas block when posting ideas
Customer Case - 12/12/2016
Request filtration by multiple statuses and other improvements
Customer Case - 10/4/2016
Automatic assignment of the author's vote to ideas submitted by the author himself
Customer Case - 9/30/2016
Added the image preview screen
Customer Case - 9/15/2016
Support for email requests on feedback forums and other improvements
Customer Case - 8/12/2016
Resolved the issue with opening ideas having invalid characters in summary
Customer Case - 8/11/2016
Resolved the issue with showing an error when clicking names of idea authors
Customer Case - 8/10/2016
Improved functionality for preserving user sessions in Customer Case
Customer Case - 7/20/2016
Improvements in file attaching experience
Customer Case - 7/7/2016
Improved work of the visual text editor and restored the Assigned to me filter
Customer Case - 7/5/2016
Added support for idea/ticket migration between forums (JIRA projects)
Customer Case - 7/1/2016
Improved behavior of the Customer Case tab after long inactivitiy period
Customer Case - 6/23/2016
Added a capability to pin comments to top as official answers
Customer Case - 6/11/2016
Updated display of the list of forums in the forum switcher
Customer Case - 6/10/2016
Resolved the issue with missing forum names when editing mailboxes
Customer Case - 4/19/2016
Resolved the issue with handling webhooks about updates in JIRA issues
Customer Case - 4/15/2016
Updated design and added output of categories into UI
Customer Case - 3/15/2016
Increased the speed of loading forum pages and related JIRA interfaces
Customer Case - 3/9/2016
Resolved the issue with opening administration section in Safari.
Customer Case - 2/24/2016
Improvements in email notifications and user authentication
Customer Case - 2/9/2016
Allowed agents to view ideas submitted on private forums in user profiles