You have three enrollment options:

Enroll users or groups

Use Confluence user names or user groups when you need to enroll Confluence users to a course.
To enroll a Confluence user or a Confluence user group to a course, you need to:

  • Click the Enroll Participants button.

  • Type in the field a user name or a Confluence user group.

  • Click the Enroll button. 

All Confluence users you enrolled will get a link to a course via email. Each course link is unique. Different people get different links. 
In the Course report, these participants will be displayed by their Confluence user names.

Enroll to course external users (users without Confluence accounts)

In a situation when you need to send a course to an external user (for example, for a product training of your customers), use the Enroll external participants feature. It will let you enroll external users using their emails
To enroll an external user, you need to:

  • Click the arrow near the Enroll participants button.

  • Click Enroll external participants.

  • Type in the field an email of a user who doesn't have a Confluence account.

  • Click the Enroll button.

All external participants you enrolled will get a link to a course via email. Each course link is unique, different people get different links. 
In the reporting, these users will be displayed by their emails.

Participants will get an email with a link to a course. Each course link is unique. Different people get different links. What will happen if I enroll Confluence users as external users? 


Enrollment Recommendations:

  1. Avoid enrolling Confluence users by email. They will be enrolled as external users and won't see a course you enrolled them to in Learning.

  2. You cannot enroll the same participant twice. However, you can delete a participant in the Report tab and enroll that person one more time.


Enrollment link specifics:

The link is tied specifically to the enrolled user’s account, does not require additional authentication, and has no expiration time. Anyone with access to this link can view and interact with the course on behalf of the original enrolled user.

This means that if the link is shared publicly (e.g., posted on the internet), unauthorized individuals can gain access to the course and act on behalf of the enrolled user. For this reason, we strongly advise against sharing enrollment links anywhere.

IZI for Confluence (LMS, Training Courses, Quizzes) is not liable for any damage caused by information leak resulted from sharing the enrollment links by participants.