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We may also use LinkedIn Insight Tag on our Website that helps us retarget our Website visitors, optimize our advertising campaigns and learn more about our audiences. Visit this page to learn more about LinkedIn cookies policy.

To allow us to track actions that visitors take after seeing or clicking on our ad on Reddit we have placed Reddit Pixel on the Website. We may also use Reddit Pixel for retargeting. Visit this page to learn more about Reddit cookies policy.

Another example of a third party service which can set cookies on your browser when you use the Website and Apps is DISQUS, a comment hosting service.

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When you use certain Apps that integrate Atlassian products with non-Atlassian products, they may provide us with your username (e.g., Evernote)your username (e.g., Evernote).

In case we handle billing and payments directly (in contrast when the App is purchased through the reseller), our payment provider makes available to us information about the payer’s zip (postal) code, card network type (Visa, MasterCard, American Express, etc.), last 4 digits of the card and its expiration date.

7. Legal Grounds to Process Personal Data

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Use of your Personal Data

Legal basis (for EEA)

To operate our Apps and Websites, ensure they work as intended and deliver the services you have requested

Performance of a contract

Legitimate interest

To set up and operate your account, including to authenticate you when you log in

Performance of a contract

Legitimate interest

To support you, including assisting with the resolution of technical or other issues relating to the Apps and Websites

Performance of a contract

To enhance our Apps and Websites, test and develop new features and carry out analysis of our Apps and Website so that we can optimize your user experience and provide you and other users with more efficient tools and features

Legitimate interest

To analyze and aggregate data, to prepare statistics, in particular, to produce aggregated and anonymized analytics and reports, which we may use internally or share publicly or with third parties

Legitimate interest

To fullfill your orders, to process your payments and for other billing and invoicing purposes when we collect payments directly from you

Performance of a contract

To manage our relationship and communicate with you. This may include:

  • operational and transactional communications upon installation of the App, like changes to our Apps, information about new features, security updates, assistance with using our Apps, or requests for feedback;
  • survey requests, feedback collection and follow-up communication after the App’s license has expired or has been terminated;
  • providing you with the information you have requested from us or information we are required to send to you.

These communications are part of the services we provide you through the Apps and in most cases you will not be able to opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings

Performance of a contract

Legitimate interest

To promote and drive engagement with the Website and Apps

Legitimate interest

To send marketing communications that may be of specific interest to you.

These communications are aimed at driving engagement and maximizing what you get out of the Apps, including information about new Apps, newsletters, product offers, and promotions we think may be of interest to you.

You may opt out of receiving marketing communications from us by using the unsubscribe link within each email, updating your email preferences within your account settings, or by contacting us at tech-support@stiltsoft.com to have your contact information removed from our promotional email

Legitimate interest

Your consent

To prevent, detect and report crime, protect you, other users and us, for example, by ensuring network and information security, mitigating security risks, detecting and preventing any fraudulent or malicious activity, and make sure that everyone is using our Apps and Websites fairly and in accordance with the License Agreement

Legal obligation

Legitimate interest

Performance of a contract

To perform legal duties, responsibilities, and obligations; and to comply with any laws and regulations that apply to us

Legal obligation

To exercise our rights set out in the License Agreement or other agreements with you

Performance of a contract

To disclose information to companies in our group of companies following a restructure or for internal administrative purposes

Legitimate interest

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  • Right to access. You have the right to access (and obtain a copy of, if required) your Personal Data.
  • Right to rectification. You have the right to update your Personal Data or to correct any inaccuracies.
  • Right to erasure. You may have the right to request that we delete your Personal Data in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
  • Right to restriction of processing. You may have the right to request to restrict the use of your Personal Data in certain circumstances, such as when you have objected to our use of your Personal Data but we need to verify whether we have overriding legitimate grounds to use it.
  • Right to data portability. You have the right to transfer your Personal Data to a third party in a structured, commonly used and machine-readable format, in circumstances where the Personal Data is processed with your consent or by automated means.
  • Right to object. You may have the right to object to the use of your Personal Data in certain circumstances, such as the use of your Personal Data for direct marketing.
  • Right to complain. If you are not happy with how we are processing your Personal Data, please let us know by sending an email to tech-support@stiltsoft.com. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You have the right to complain to your local data protection authority. This right may not be available to you if there is no authority dealing with data protection in your country.

Please note that we will be able to assist you in exercising your rights only when we are the controller of your Personal Data (e.g., when we use your information for marketing communications or when you have contacted us not as an employee or representative of an organization). You can exercise your rights at any time by sending an email to tech-support@stiltsoft.com. In all other cases, please direct your data privacy questions and requests to your organization.

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If, for any reason, you are concerned with the way that we may be using your Personal Data, you have questions about the privacy aspects of the Apps or Websites, please, contact us at tech-support@stiltsoft.com.

16. California Privacy Rights Notice

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You may have the right under the CCPA to request information about the collection of your personal information by us, or access to or deletion of your personal information, in some circumstances. If you wish to do any of these things, please contact us at tech-support@stiltsoft.com. Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, etc.).

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We will not discriminate against any consumer for exercising their rights under the CCPA.

Last updated: 28 Mar 202325 Apr 2024