Tell us how you use Jira Service Desk and get a Starbucks gift card for this! Share your experience to help us design a new solution for efficient communication with customers!

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Open a page where you want to add a report.
  2. Insert the Talk Report macro 
  3. Configure the report 

    Image RemovedImage Added

    Space and Page fields work independently. There is no need to enter a space if you want to create a report for just one page or a subset of pages. 

    Report typeHow to configure
    All talks of the current spaceleave the Space and Page fields empty
    All talks of a specific spacetype in a space name in the Space field, leave the Page field empty
    All talks of a specific pageleave the Space field empty, type in a page name in the Page field
    All talks of a page with its child pagesleave the Space field empty, type in a root page name in the Page field and check 'Include child pages'

    In Type, select what you want to include in the report:

    • both Talk inline comments and suggestions

    • only Talk inline comments
    • only suggestions
    In Resolution, choose what Talk inline comments and suggestions you want to include: 
    • only open
    • only resolved
    • any (both open and resolved)
  4. Save

What can I see in the report?

...

  • Name of a page where an inline comment/suggestion was created
  • Link to an inline comment/suggestion
  • Initial comment/suggestion
  • Priority of an inline comment/suggestion
  • Status (open, resolved, archived)
  • Discussion/suggestion author
  • Users mentioned in a discussion
  • Date when a talk was started
  • Date of talk resolution

...