- Open the project in which you want to view metrics.
- On the navigational sidebar, select Employee Ratings.
- The page with the employees' performance metrics opens, as follows:
- To view details on metrics, click the card of the specific user. The page with details opens, as follows:
The app calculates metrics over the last 180 days for users having ratings for two or more tasks. Metrics are shown per project.
Integration with Customer Portal of Jira Service Desk
The Employee Performance Ratings app integrates with the customer portal of Jira Service Desk. This means that your customers can assess your customer support services and work of individual support agents.
Enabling the Rate assignee button for all statuses