By default, a custom domain does not support HTTPS. To make your custom domain secure we need to issue a TLS/SSL certificate for your domain.
All our infrastructure is hosted in AWS, so we are using public AWS SSL certificates for this purpose (they are free and can be used only inside AWS infrastructure). This process is not yet automated and requires some actions from both sides to confirm the domain ownership to issue a certificate by AWS.
There are two options to approve a certificate issuing:
The validation via email is the simplest option to get started with. However, it requires you to approve a certificate renewal every 13 months. Therefore, we recommend using the DNS validation option. You can refer AWS ACM documentation for more information about the process of issuing certificates.
To enable HTTPS to your portal contact us.