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Advanced package: summary

  • Flexible app control and enhanced privacy
    • Administer data transfer through the app server: maximize your safety
    • Manage app analytics: even the anonymous data can be taken under your control
    • Error reporting: ensure your data stays private
  • Premium support
    • Custom high priority help: get quick tailored solutions for smooth working routine and nontrivial cases
    • Multiple extra benefits: communicate with a personal support agent via the most suitable channel

Advanced package: details

FeatureStandard EditionAdvanced Edition

The ability to turn off

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Support**
  • Working hours

Mon-Fri 10:00 AM - 07:00 PM GMT+3
excl. public holidays

Mon-Fri 10:00 AM - 10:00 PM GMT+3
excl. public holidays

  • Initial response time (working hours)
2412
  • Ticket priority for support replies and bug fixes
General priority, common queue

High priority

  • Support agent

Any available engineer

Senior engineer familiar with your setup and history

  • Personal phone number of a Support Manager for critical issues
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(On demand)

* Please note that the data inserted in the app macros is transited through our server only for the following cases:

Disabling data transfer through the app server makes these use cases impossible.

** The options may be added/changed according to the current market needs.

How to configure advanced settings

  1. Go to Confluence Administration

  2. Open the Atlassian Marketplace section on the left

  3. Choose Table Filter Configuration (1)

  4. Toggle on or off the required features:
    (2) - Disable data transfer through the app server
    (3) - Disable Google Analytics
    (4) - Disable Sentry error tracking


(lightbulb) The option is coming soon... Interested? Please contact us.