This page provides you with the information about public releases of Customer Case. Here you can find out what new features were added and what bugs were fixed.
Customer Case 05/27/2022
Improved spam protection for forums with mailboxes.
Customer Case 04/18/2022
Fixed the issue with the creating ideas and support requests on a forum
Customer Case - 2/14/2022
Fixed the issue with redirecting to the request on a portal with Jira authentication
Customer Case - 4/27/2019
Added support for GDPR-compliant API
Customer Case - 5/4/2019
Added support for new Atlassian profile visibility control settings
Customer Case - 2/27/2019
Added support for the embeddable feedback widget
Customer Case - 12/19/2018
Embedding of images and files into emails and option to become assignee
Customer Case - 11/23/2018
Added an option to apply a JQL query for showing requests on forums
Customer Case - 8/16/2018
Support for required custom fields and automatic issue re-opening
Customer Case - 6/6/2018
Updated the Forums icon shown on the sidebar and minor improvements
Customer Case - 2/22/2018
Search for requests by their keys or by author email
Customer Case - 2/16/2018
Automatic inserting of signatures into replies
Customer Case - 2/13/2018
Submission of comments by pressing Ctrl + Enter
Customer Case - 2/1/2018
Management of participants in Customer Case
Customer Case - 1/22/2018
Resolved the issue with authentication in Customer Case with Jira account
Customer Case - 1/18/2018
Updated the order of showing the latest replies at the top of the thread
Customer Case - 1/17/2018
Added the request essential information into the header of Customer Case
Customer Case - 1/11/2018
Change of request statuses in Customer Case and insertion of images from the clipboard
Customer Case - 11/20/2017
New filtration capabilities for requests on Customer Portal
Customer Case - 10/5/2017
Issue with attachments being inaccessible to support request participants
Customer Case - 9/7/2017
Support for JIRA attachments size limits and updated text editor
Customer Case - 8/4/2017
Filtration of requests with no category
Customer Case - 6/7/2017
Editor improvements and bug fixes
Customer Case - 5/9/2017
Added usage of a company logo from JIRA Cloud for branding the customer portal
Customer Case - 4/12/2017
Added the confirmation when leaving pages for submitting/commenting on requests
Customer Case - 2/24/2017
UX and UI improvements in Customer Case
Customer Case - 2/23/2017
Added the Forums section into JIRA menu
Customer Case - 2/16/2017
Updated the access verification mechanism on private forums with restrictions
Customer Case - 1/4/2017
Added a capability to add participants to requests
Released versions in 2016
Released versions in 2015
Released versions in 2014
Customer Case 11/18/2022
UX and UI improvements