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This page provides you with the information about public releases of Customer Case. Here you can find out what new features were added and what bugs were fixed.

Customer Case - 2/22/2018

Search for requests by their keys or by author email

Customer Case - 2/16/2018

Automatic inserting of signatures into replies

Customer Case - 2/13/2018

Submission of comments by pressing Ctrl + Enter

Customer Case - 2/1/2018

Management of participants in Customer Case

Customer Case - 1/22/2018

Resolved the issue with authentication in Customer Case with Jira account

Customer Case - 1/18/2018

Updated the order of showing the latest replies at the top of the thread

Customer Case - 1/17/2018

Added the request essential information into the header of Customer Case

Customer Case - 1/11/2018

Change of request statuses in Customer Case and insertion of images from the clipboard

Customer Case - 11/20/2017

New filtration capabilities for requests on Customer Portal

Customer Case - 10/5/2017

Issue with attachments being inaccessible to support request participants

Customer Case - 9/7/2017

Support for JIRA attachments size limits and updated text editor

Customer Case - 8/4/2017

Filtration of requests with no category

Customer Case - 6/7/2017

Editor improvements and bug fixes

Customer Case - 5/9/2017

Added usage of a company logo from JIRA Cloud for branding the customer portal

Customer Case - 4/12/2017

Added the confirmation when leaving pages for submitting/commenting on requests

Customer Case - 2/24/2017

UX and UI improvements in Customer Case

Customer Case - 2/23/2017

Added the Forums section into JIRA menu

Customer Case - 2/16/2017

Updated the access verification mechanism on private forums with restrictions

Customer Case - 1/4/2017

Added a capability to add participants to requests

Released versions in 2016

Released versions in 2015

Released versions in 2014

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