This page provides you with the information about public releases of Customer Case. Here you can find out what new features were added and what bugs were fixed.
Customer Case - 12/19/2018
Embedding of images and files into emails and option to become assignee
Customer Case - 11/23/2018
Added an option to apply a JQL query for showing requests on forums
Customer Case - 8/16/2018
Support for required custom fields and automatic issue re-opening
Customer Case - 6/6/2018
Updated the Forums icon shown on the sidebar and minor improvements
Customer Case - 2/22/2018
Search for requests by their keys or by author email
Customer Case - 2/16/2018
Automatic inserting of signatures into replies
Customer Case - 2/13/2018
Submission of comments by pressing Ctrl + Enter
Customer Case - 2/1/2018
Management of participants in Customer Case
Customer Case - 1/22/2018
Resolved the issue with authentication in Customer Case with Jira account
Customer Case - 1/18/2018
Updated the order of showing the latest replies at the top of the thread
Customer Case - 1/17/2018
Added the request essential information into the header of Customer Case
Customer Case - 1/11/2018
Change of request statuses in Customer Case and insertion of images from the clipboard
Customer Case - 11/20/2017
New filtration capabilities for requests on Customer Portal
Customer Case - 10/5/2017
Issue with attachments being inaccessible to support request participants
Customer Case - 9/7/2017
Support for JIRA attachments size limits and updated text editor
Customer Case - 8/4/2017
Filtration of requests with no category
Customer Case - 6/7/2017
Editor improvements and bug fixes
Customer Case - 5/9/2017
Added usage of a company logo from JIRA Cloud for branding the customer portal
Customer Case - 4/12/2017
Added the confirmation when leaving pages for submitting/commenting on requests
Customer Case - 2/24/2017
UX and UI improvements in Customer Case
Customer Case - 2/23/2017
Added the Forums section into JIRA menu
Customer Case - 2/16/2017
Updated the access verification mechanism on private forums with restrictions
Customer Case - 1/4/2017
Added a capability to add participants to requests