Customer Case for Jira Release Notes Current: Customer Case - 1/11/2018 PDF Download PDF Download page Customer Case - 1/11/2018. Current page All pages Customer Case - 1/11/2018 New in this releaseAdded a capability to switch statuses of ideas and requests in Customer Case.Now you can change the request status right in Customer Cases without opening Jira.The new version of add-on also includes the following features:Added a capability to insert images into requests and comments by drag-n-drop or pasting from the clipboard. ×