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This is the home page for documentation of the Customer Case add-on. Here you can find the following information:

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How to get in touch with us:

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Customer Case add-on is a useful add-on for JIRA Cloud

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Customer Case for Jira Cloud is a useful app that allows you to quickly and easily transform your issue tracking system into the full-fledged feedback and helpdesk platform for aggregating customers'

requests.Our solution provides you with the right tools to get the precious information and opinions about your products from your target audience. Find out the most demanding features and let your customers select which features they need more at the particular period of your product development

ideas and managing incoming issue reports.

What are

the

the key benefits of Customer Case add-on:

  • use your JIRA for collecting customer's feedback
  • get the added ideas automatically converted into JIRA issues
  • see all comments for ideas in issue comments
  • save money on external Feedback platforms
    • no need to create separate Jira accounts for each visitor of the forum
    • set up forums to collect ideas from users
    • see the votes on ideas and prioritize your backlog
    • create public forums with access restrictions 
    • create private forums for managing support tickets from customers
    • manage requests right in Jira
    • get notifications about any updates on ideas or tickets



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    linkhttps://marketplace.atlassian.com/apps/1212531/customer-case-jira-support-feedback?hosting=cloud&tab=overview&utm_source=stiltsoft-docs&utm_medium=CC-mainpage-docs&utm_campaign=customer-case-traffic-source&utm_vendorID=27437
    nameGo to the Marketplace
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    linkhttps://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Customer%20Case%20for%20JIRA&summary=Book%20a%20CC%20demo
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    This is the home page for documentation of the Customer Case add-on. Here you can find the following information:

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    Three easy steps to start:

    1. Start free trial of the Customer Case app
    2. Create the Jira project 
    3. Create a forum for the Jira project


    How to get in touch with us:

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    linkhttps://stiltsoft.customercase.com/forums/customer-case-for-jira
    nameRequest a feature
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    linkhttps://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Customer%20Case%20for%20JIRA
    nameReport issue
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