Check out the pricing for the advanced edition on the Atlassian Marketplace. To request an upgrade to the advanced app edition, please submit a ticket to the Atlassian advocate team.

Advanced package: summary

  • Flexible app control and enhanced privacy
    • Manage app analytics: take even the anonymous data under your control
    • Control app pop-ups: keep your users focused on their work
    • Error reporting: disable Sentry logging
  • Premium support
    • Custom high priority help: get quick tailored solutions for smooth working routine and nontrivial cases
    • Multiple extra benefits: communicate with a personal support agent via the most suitable channel

Advanced package: details

FeatureStandard EditionAdvanced EditionNotes

The ability to turn off

 

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  • App pop-ups (onboarding, updates, Tips&Tricks, user feedback, etc.)
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(warning) Pop-ups = quick learning. We don’t recommend disabling them!
Blocking app pop-ups prevents users from seeing helpful educational content, including feature tips and updates. It also disables in-app feedback forms, limiting users’ ability to share ideas and issues that help us improve the product.

SupportThe options may be added/changed according to the current market needs.
  • Working hours

Mon-Fri 10:00 AM - 07:00 PM EET
excl. public holidays

Mon-Fri 10:00 AM - 10:00 PM EET
excl. public holidays

  • Initial response time (working hours)
2412
  • Ticket priority for support replies and bug fixes
General priority, common queue

High priority

  • Support agent

Any available engineer

Senior engineer familiar with your setup and history

How to configure advanced settings

  1. Go to Confluence Administration

  2. Open the Atlassian Marketplace section on the left

  3. Choose Table Filter Configuration

  4. Toggle on or off the required features:
    (1) - Disable Google Analytics
    (2) - Disable Sentry error tracking
    (3) - Show pop-up messages from the app


Check out the pricing for the advanced edition on the Atlassian Marketplace. To request an upgrade to the advanced app edition, please submit a ticket to the Atlassian advocate team.