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FAQ - Security
In addition to the information below, please review a general Stiltsoft Europe Privacy Policy and the Table Filter, Charts & Spreadsheets app's Privacy and Data Collection Policy prior to using the app.
General questions
1. How do you audit the apps' security?
1.1. CAIQ-Lite
The CSA STAR CAIQ-Lite (self-assessment) questionnaire can be accesseed on the Whistic platform by following the corresponding link - registration on the portal is required.
1.2. Bug Bounty
Table Filter, Charts & Spreadsheets for Confluence (Cloud, Data Center, Server) is participating in the public Marketplace Bug Bounty Program. See for more details: https://bugcrowd.com/stiltsoft.
1.3. Secure Development
We follow the best practices and frameworks to ensure the highest level of security in our software:
- Regular security training for developers to learn about common vulnerabilities and threats
- Code review for security vulnerabilities
- Regular updates of the dependencies
- Static Application Security Testing (SAST) to detect vulnerabilities in our codebase
- Software Composition Analysis (SCA) tools to keep track of open-source components used by your applications
2. Does the app have any certifications like SOC1, SOC2 Type 2, ISO 27001, PCI DSS compliance, Fidelity/E&O Insurance, FedRAMP?
The app doesn’t have these certifications and audits.
3. Is the app impacted with CVE-2021-44228 – Apache Log4j2 Vulnerability?
The Table Filter, Charts & Spreadsheets for Confluence app is not impacted with CVE-2021-44228 – Apache Log4j2 Vulnerability.
In the Server and Data Center versions of the app, we use the following logger shipped with Confluence:
org.slf4j.LoggerThe Cloud version is not affected by this vulnerability because we use a different language in it.
4. Is the app impacted with CVE-2022-22965 – Spring Framework Vulnerability?
The Table Filter, Charts & Spreadsheets for Confluence app is not affected by this vulnerability. The app doesn't use Spring Framework.
About Table Filter, Charts & Spreadsheets for Confluence Cloud
1. Where is the app hosted? What options for Data Residency do we have?
The app is hosted in Amazon Web Services (AWS) in two regions:
- US East (Nothern Virginia) region (us-east-1)
- Europe (Frankfurt) region (eu-central-1)
The app's region is automatically set in accordance with the region of the parent product after installing (reinstalling) the app.
2. What data does the app store on its server?
The app doesn't access, store, or otherwise process personal data or table content except for the cases described below.
All the macros are embedded as iframes on Confluence pages. An iframe receives table data inserted in the macro body directly from Confluence without going through our server. Table data inserted in the app macros are transited through our server only in the following cases:
- - For Word export of pages
- - For PDF export of the Table Spreadsheet and Spreadsheet from Table macros
- - For the Table from CSV , Table from JSON , Table Excerpt and Table Spreadsheet Include macros parsing.
In the cases described above, the data transition is necessary to output it in a transformed view. The transited data temporarily exist in the App server's memory during the request processing only and can’t be accessed outside the App.
All data transferred to and from the app server is encrypted using TLS 1.2 or higher. When working with the Table from CSV/JSON macros, the app uses AES-256 encryption for storing data in the macro parameters in Confluence pages.
If you have the Cloud Advanced app edition, you can turn off the data transition. But note that after you disable the feature, the use cases listed above will be impossible.
3. What authentication options are available?
The app uses JWT authentication. JWT authentication is used for communication between the Atlassian host and the app server. Learn more about Atlassian Connect security.
4. Does the app meet GDPR requirements?
We’re committed to helping our customers and users understand, and where applicable, comply with the General Data Protection Regulation (GDPR). For this purpose, we suggest signing a Data Processing Agreement (DPA). DPA is a contract between data controllers and data processors. The main purpose of a Data Processing Addendum (DPA) is to protect the user’s data in compliance with the GDPR or any other Privacy Laws.
To request and sign DPA please contact our support at servicedesk@stiltsoft.com or at the Service Desk Portal.
5. Does the app have fixed individual IP addresses to make outgoing connections to customer services and Atlassian products APIs?
Outgoing connections from the app to Atlassian APIs and from the Table from CSV and Table from JSON macros to customer servers are only ever originating from these IP addresses:
| Confluence Location | Outgoing connections IP | Domain | AWS Region |
|---|---|---|---|
| Global and USA |
|
|
AWS US East (Nothern Virginia) Region |
| Europe |
|
Europe (Frankfurt) Region |
6. Virtual Private Cloud
All our servers are located within our virtual private cloud (VPC) in a dedicated AWS account with network access controls preventing unauthorized connections to internal resources.
7. Failover and Disaster Recovery
Our systems are designed and built with disaster recovery in mind. Our infrastructure is spread across two AWS availability zones for each region. The live data is stored in one of these availability zones and will be recovered from the backup stored in the other zone in case of an infrastructure failure.
8. Backups and Monitoring
The app uses automation to back up all data stores. All our backups are encrypted.
We use AWS monitoring to detect the app nodes' failure, high CPU and memory utilization, high 4xx and 5xx error counts, and high request count anomalies. The app also uses Sentry.io, a client-side error monitoring tool that helps us discover, triage, and prioritize app errors in real time.
9. Uptime
The Table Filter, Charts & Spreadsheets for Confluence app participates in the Cloud Fortified Apps Program which obliges us to fulfill specific reliability requirements.
The app has an uptime of 99.99% or higher. You can check our current and historical status at:
- https://stats.uptimerobot.com/6Rg0Mio9L2/791314931 (EU region)
- https://stats.uptimerobot.com/6Rg0Mio9L2/788710046 (US region)
The app nodes are automatically restarted in case of failure.
The app implements autoscaling to support stability and responsiveness during high load. When the CPU utilization reaches the threshold a new app node starts, and the load balancer distributes the traffic among all running nodes.
10. Incident Response
The app implements an Incident Response Policy for handling security and operational events including escalation procedures, rapid mitigation, and post-mortem. All employees are informed of our policies.
11. What scopes and endpoints does the app use?
| Backend (the app server side) | Frontend (the app client side) |
|---|---|
|
ACT_AS_USER This scope retrieves data from Confluence under user restrictions so that the user who requested the data will get only permitted data. This scope is used in a few cases when a user interacts with the app and makes the data transfer through the app server:
Used endpoints: GET /rest/api/content/${contentId}/history/${pageVersion}/macro/id/${macroId} (docs) GET /rest/api/content (docs) GET /rest/api/content/${contentId}/child/attachment?expand=children.attachment (docs) READ This scope is used to read the app system user ID and to read the app settings from its properties. Used endpoints: GET /rest/api/user/${accountId}/property/${key} (docs) GET /rest/api/user/${accountId}/property (docs) GET /rest/api/user/current/ (docs) WRITE This scope is used to write the app settings to the app system user properties. Used endpoints: DELETE /rest/api/user/${accountId}/property/${CONFIGURATION_KEY} (docs) POST /rest/api/user/${accountId}/property/${CONFIGURATION_KEY} (docs) PUT /rest/api/user/${accountId}/property/${CONFIGURATION_KEY} (docs) |
READ This scope is used to read macro data, spreadsheet attachments, and metadata from the content and user properties. Used endpoints: GET /rest/api/search (docs) GET /rest/api/content (docs) GET /rest/api/content/search (docs) GET /rest/api/content/${contentId} (docs) GET /rest/api/content/${contentId}/child/page (docs) GET /rest/api/content/${contentId}/descendant/page (docs) GET /rest/api/content/${contentId}/version (docs) GET /rest/api/content/${contentId}/history/${pageVersion}/macro/id/${macroId} (docs) GET /rest/api/content/${contentId}/child/attachment (docs) POST /rest/api/content/${contentId}/permission/check (docs) POST /rest/api/contentbody/convert/export_view (docs) POST /rest/api/contentbody/convert/async/export_view (docs) GET /rest/api/contentbody/convert/async/${asyncId} (docs) GET /rest/api/user (docs) GET /rest/api/user/current (docs) GET /rest/api/user/${userId}/property (docs) GET /api/v2/attachments/${attachmentId}/properties (doc) GET /api/v2/attachments/${attachmentId} (doc) GET /api/v2/pages/${pageId}/attachments (doc) GET /api/v2//blogposts/${blogpostId}/properties (doc) GET /api/v2/blogposts/${blogpostId}/properties/${propertyId} (doc) GET /api/v2//pages/${pageId}/properties (doc) GET /api/v2/pages/${pageId}/properties/${propertyId} (doc) WRITE This scope is used to update macro parameters from the page view, store spreadsheet data as attachments on the page, and store metadata in the content and user properties. Used endpoints: PUT /rest/api/content/${contentId} (docs) PUT /rest/api/content/${context.pageId}/child/attachment (docs) POST /rest/api/template/page/${templateId}/instance (docs) POST /rest/api/user/${userId}/property/${key} (docs) POST /api/v2/attachments/${attachmentId}/properties (doc) DELETE /api/v2/attachments/${attachmentId}/properties/${propertyId} (doc) POST /api/v2/blogposts/${blogpostId}/properties (doc) PUT /api/v2/blogposts/${blogpostId}/properties/${propertyId} (doc) POST /api/v2/pages/${pageId}/properties (doc) PUT /api/v2/pages/${pageId}/properties/${propertyId} (doc) DELETE This scope is used to keep the last 10 versions and delete the rest of the older versions of the Spreadsheet attachment when the Retain all spreadsheet revisions option is disabled. Used endpoints: DELETE /rest/api/content/${attachmentId}/version/${version} (docs) |
About Table Filter, Charts & Spreadsheets for Confluence Data Center (Server)
1. What data does the app store on its server?
The Data Center (Server) version of the app works inside the Confluence Java virtual machine (JVM) and uses its database. The app stores data either in the database or directly on Confluence pages. As Confluence is hosted on-premise, the customer is responsible for the Confluence infrastructure and settings. As the app's vendor, we are responsible for the compatibility with Confluence and proper app functioning.
2. Does the app meet GDPR requirements?
When you use the Server or Data Center versions of the app, we don't access, collect, store or otherwise process your personal data, except in limited cases where such data is provided for incidental support services. Stiltsoft is neither a data processor nor a data controller under GDPR for the purposes of the personal data you choose to process with the help of the app. For more details please see our Privacy and Data Collection Policy .